You can pay by bank transfer or if you prefer to pay by card this is subject to a 2% handling fee.

Our partners and venues are mostly independent and understandably unable to hold dates for large groups so generally work on a first come first served basis (particularly on peak dates). For that reason, we are unable to confirm a booking without signed contract and payment. That said, we understand internal processes can take time and we have great relationships with all our partners so will always work with them to meet your needs

FAQs Archive

Q: Will there be a pre-order?

Some of our venues will require a pre-order for larger groups. We will send a pre-order to you to circulate around your team to input their choices plus any dietaries or allergies that come directly to HOST or the venue. We will be on-hand to help you manage this, should you need it. The date your pre-order is due by will be detailed on your contract, we will send your pre-order link approx one week prior to this date.

Q: When will I receive my itinerary?

Once your event is confirmed, you will receive a live itinerary for the event which will have. Contact numbers for each venue/activity Timings and arrival info with reference numbers (if applicable) Full addresses

Q: Who is our contact for the event?

Your HOST event planner will remain as your one point of contact and liaise with venues/activities until the day of event. Your itinerary will detail contact numbers to call on the day if you are running late etc (further info below).

Q: What if there is a change in guest numbers?

We are unable to reduce contracted guest numbers – we work with mostly independent venues and activities, reductions in contracted guest numbers can have a massive impact. If unsure on final numbers, as stated at the time of booking we recommend contracting at the minimum guests expected, and adding additional (subject to availability – we are unable to hold places so advise confirming final numbers ASAP). Contracted guest numbers must meet the minimum package requirement as per your contract.

Q: Can I change the date?

If for any reason you need to change the date after your event has been contracted, we will work with our partners to find a suitable solution. This will however be at their discretion and subject to availability. Our full terms and conditions covering cancellation/force majeure can be found HERE

Q: What are your payment terms?

We require 50% deposit to confirm the event (we are unable to hold dates without payment, as detailed above) and final balance 6 weeks prior (or 100% payment if event date is less than 6 weeks away).